Introduction to Hotel

Notes

Hotel and Catering Establishment

An organization or a place that provides the facility of food and beverages to the customer called catering establishment. For example, hotels, restaurants, bars, pubs, etc. Catering establishments are committed to achieving through quality food and service in a manner which meets the client expectations and achieves the highest level of customer satisfaction and value for money.

Classification of Hotel and Chain Hotels

There is no exact classification of hotels. However, hotels are classified on the basis of services they offer, a number of room and type of rooms they hold, the area of location and much many factors.

Element of Personalities of Hotel Industries-1

These personalities encourages the future generations to have a determination to uphold the enthusiasm to start up a hotel business with a very low budget and high expections

Element of Personalities of Hotel Industries-2

Howard Deaning Johnson was an undistinguished patent medicine sales representative. In 1925, when he borrowed $500 from a friend to swing the purchase of a small retail store in Quincy Massachusetts.

Hotel Organization

Organization structures refer to the hierarchical arrangement of various position in an enterprise. An organizational chart is a clear picture of the division of responsibilities, lines of authorities and channel of communication within the departments.

Various Departments of Hotel

There are various departments of a hotel which helps in the smooth and efficient operation of the hotel where some are very important and some are little less important.